CALL QUEUE MANAGEMENT SYSTEM

From the notice

To seek information from industry on modern Call Queue Management solutions capable of replacing its current platform, operating with Microsoft Teams telephony, and supporting a bilingual caller experience for the Senate of Canada. This RFI is issued solely for information and planning purposes and does not constitute a solicitation or obligation on the part of the Senate of Canada. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI. Vendors will not be reimbursed any costs associated with developing responses and/or providing information…