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Contracts for Innovation Cymru - Reducing Missed Appointments and Improving Access to Planned Care

Betsi Cadwaladr University Health Board

Key facts

Buyer
Betsi Cadwaladr University Health Board
Category
Other
Deadline
26 days left
Value
£200,000
Published
22/09/2026
Source
Find a Tender
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From the notice

Challenge Overview Cwm Taf Morgannwg University Health Board (CTM UHB) experiences persistently high rates of missed outpatient appointments, with approximately 64,000 appointments missed over the last 12 months. These missed appointments create challenges for patients and services alike, contributing to longer waiting times, underutilised clinical capacity, financial inefficiencies and poorer patient experience. CTM estimates that missed appointments may account for approximately £9.6 million of avoidable lost value each year, representing a significant opportunity to improve both patient a…

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